Designing for Outsiders: Understanding the Effects of Indended and Unintended Design

Abstract

How tolerant are we of people outside our community? Our ingrained instincts drive us as humans to seek positive interactions, to feel accepted and appreciated, to find purpose to help us thrive as individuals and as a collective. While positive instincts drive us to purpose, so does fear pull us into a defensive state, to protect ourselves and our own against the alien and unknown [5]. This duality, this push and pull, is center stage in regards to interpreting new peoples and cultures and attempting to find a balance between the two is a hard task.