Factors Associated With Turnover Rates of Certified Nursing Assistants in Long-Term Care Facilities: The Impact on Residents and the Implementation of Empowered Workforce Strategies

Abstract

This paper reviews factors associated with high turnover rates of certified nursing assistants employed in long-term care (LTC) facilities. Adults 85 and older are the main consumers of LTC services. It is projected that the LTC industry will experience an increase in demand as this oldest-old subgroup of the aging population grows. Therefore, it is necessary to have an ample and caring workforce to meet this emerging need. The direct target population for this paper is certified nursing assistants, while residents in long-term care facilities represent the indirect population. The objective of this paper is to explore factors that positively correlate with high turnover rates of certified nursing assistants in this specific setting, and to provide intervention strategies that will offset this trend. In turn, the intervention strategies should positively impact the quality of life and care amongst the evaluated residents.