Currie-Mueller, Jenna Lee2018-01-302018-01-302014https://hdl.handle.net/10365/27358This study examines the use of Twitter by decision-makers, the media, and the public during the pre-crisis stage of the 2013 Fargo-Moorhead flood. Three research questions guide this study in order to gain understanding of the content and assumed motives that drive users to utilize Twitter prior to a crisis. Data analysis revealed that decision-makers and the media active in tweeting were consistent with what would have been expected in a crisis situation. Additionally, the public were driven by the assumed motive of sharing and seeking information during the pre-crisis stage, consistent with previous research regarding the crisis stage.NDSU Policy 190.6.2https://www.ndsu.edu/fileadmin/policy/190.pdfOnline social networksThesis