The Relationship Between Athletic Trainer Personality and Patient Trust
Abstract
Context: Trust has been researched in accordance with patient-provider relationships and
patient outcomes.1-3 Factors known to influence patient provider trust include: competence,
compassion, privacy and confidentiality, reliability and dependability, and communication.2-5
Although a variety of behaviors and characteristics have been evaluated, personality of careproviders
has not been researched. Objective: The purpose of this study was to determine the
influence an athletic trainer’s (AT) personality has on patient trust. Participants: Eighteen
athletic trainers from three local universities were recruited for the study. A sample of athletes
per athletic trainer were randomly selected. Data Collection: Personality assessments were
administered online using skillsone.com, and trust questionnaires administered in person.
Analysis: One-Way ANOVA, (.05) alpha level of significance. Results: Significant differences
in trust between two personality types were detected. Conclusion: A larger sample of healthcare
providers is needed to evaluate consistent differences in trust and personality type. Personality
may be a facet of healthcare relationships.