| dc.contributor.author | Mostafa, Mahmoud Hesham Ahmad Shawky | |
| dc.description.abstract | ISO 9001: 2015 is the latest edition of the Quality Management System from the International Standard Organization. One of the most noticeable changes about the new edition is the emphasis on risk-based thinking. This study introduces a template for developing a Quality Manual and a systematic approach to Risk Assessment using a risk-based decision-making framework embedded in the Quality Management System. An extensive discussion on decision-making, risk and opportunity analysis is provided with the aim of developing a seamless integration between QMS, risk analysis, and decision-making. This study proposes a decision-making framework that aligns ISO 9001 requirements with the decision-making process. The proposed decision-making methodology is aimed specifically at product and service selection. A case study is used to demonstrate the methodology. | en_US |
| dc.publisher | North Dakota State University | en_US |
| dc.rights | NDSU policy 190.6.2 | en_US |
| dc.title | ISO 9001: 2015 Quality System Manual Development and Implementation for Business and Commerce with Expanded Emphasis on Risk Management | en_US |
| dc.type | Thesis | en_US |
| dc.date.accessioned | 2020-11-09T21:46:54Z | |
| dc.date.available | 2020-11-09T21:46:54Z | |
| dc.date.issued | 2019 | |
| dc.identifier.uri | https://hdl.handle.net/10365/31638 | |
| dc.subject | decision making | en_US |
| dc.subject | ISO 9001 | en_US |
| dc.subject | quality | en_US |
| dc.subject | quality management system | en_US |
| dc.subject | risk | en_US |
| dc.identifier.orcid | 0000-0002-2496-7668 | |
| dc.rights.uri | https://www.ndsu.edu/fileadmin/policy/190.pdf | en_US |
| ndsu.degree | Master of Science (MS) | en_US |
| ndsu.college | Engineering | en_US |
| ndsu.department | Industrial and Manufacturing Engineering | en_US |
| ndsu.advisor | Farahmand, Kambiz | |
