Red River Flooding in Fargo: Organizational Learning Through Repeated Events
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Abstract
This research is a case study of the spring flooding from the Red River in Fargo, North Dakota. The 1997 record flood level broke a long standing record. However, in the last 7 years there have been three additional major floods, with 2009 breaking the 1997 level. The purpose of the study is to understand what was learned from repeated major flood events. This qualitative research gathered pertinent data from leaders involved in the flood management. In-depth interviews gathered rich data on these topics. The results from this case study found evolution in coordination, communication, response organizations, and mitigation. Specifically, the data revealed the expansion of the leadership team, expansion of communication, reduction in hazard vulnerability, increased focus on logistical planning for sandbags, and reduction in volunteer variability. All of these actions learned from these flood events are transferable and therefore add to the current emergency management body of knowledge on flood planning.